Problems instaling Crystel 1.12.1 in windows 11

Regarding:

It doesn’t reproduce any error but it doesn’t seem to generate a executable or it’s removed before I can see it

Regarding:

It generates an executable that is immediately removed as expected

Well for the Se.exe.tmp.exe it seems to be that BemSvc.exe was granted access to it before it was unistaled:

A handle to an object was requested.

Subject:
	Security ID:		SYSTEM
	Account Name:		DELTA-MATE$
	Account Domain:		WORKGROUP
	Logon ID:		0x3E7

Object:
	Object Server:		Security
	Object Type:		File
	Object Name:		C:\Users\user88\AppData\Local\crystal\cache\crystal-run-Se.exe.tmp.exe
	Handle ID:		0x123c
	Resource Attributes:	-

Process Information:
	Process ID:		0x1a60
	Process Name:		C:\Program Files\HP\Sure Click\servers\BemSvc.exe

Access Request Information:
	Transaction ID:		{00000000-0000-0000-0000-000000000000}
	Accesses:		DELETE
				READ_CONTROL
				SYNCHRONIZE
				ReadData (or ListDirectory)
				ReadAttributes
				
	Access Reasons:		DELETE:	Granted by	D:(A;;FA;;;SY)
				READ_CONTROL:	Granted by	D:(A;;FA;;;SY)
				SYNCHRONIZE:	Granted by	D:(A;;FA;;;SY)
				ReadData (or ListDirectory):	Granted by	D:(A;;FA;;;SY)
				ReadAttributes:	Granted by	D:(A;;FA;;;SY)
				
	Access Mask:		0x130081
	Privileges Used for Access Check:	-
	Restricted SID Count:	0

But for the other file the Se.exe.tmp.pdb it seems to be the crystal.exe

A handle to an object was requested.

Subject:
	Security ID:		DELTA-MATE\user88
	Account Name:		user88
	Account Domain:		DELTA-MATE
	Logon ID:		0x45FC4

Object:
	Object Server:		Security
	Object Type:		File
	Object Name:		C:\Users\user88\AppData\Local\crystal\cache\crystal-run-Se.exe.tmp.pdb
	Handle ID:		0x1fc
	Resource Attributes:	-

Process Information:
	Process ID:		0x5548
	Process Name:		C:\Users\user88\AppData\Local\Programs\Crystal\crystal.exe

Access Request Information:
	Transaction ID:		{00000000-0000-0000-0000-000000000000}
	Accesses:		DELETE
				ReadAttributes
				
	Access Reasons:		DELETE:	Granted by	D:(A;;FA;;;S-1-5-21-844892204-3111969441-295238923-1001)
				ReadAttributes:	Granted by	D:(A;;FA;;;S-1-5-21-844892204-3111969441-295238923-1001)
				
	Access Mask:		0x10080
	Privileges Used for Access Check:	-
	Restricted SID Count:	0

Yeah, it was the BemSvc, basically it uninstalled the exe before avast warned me about which is why stopped nagging me about the executable and before crystal could use it, so this situation is more of a Hp problem than a Windows problem. Thanks, @npn, @straight-shoota and @beta-ziliani. Sorry for the inconvenience at the end it wasn’t even a Crystal thing, should I change the tittle so it isn’t inaccurate or leave it alone?

1 Like

Great find :+1:
I think we can leave the title as is. It wasn’t very accurate from the beginning anyway (your probem wasn’t with installing but using Crystal ;) )